This page explains what information we collect when you contact us or use our site, why we process it, and the rights you have over your data. It also covers the limited third-party services involved in running this website and fulfilling inquiries.
We collect the details you submit through our contact and inquiry forms: your name, email address, phone number, company name, and the content of your message. When you browse the site, our hosting and analytics services may log technical data such as your IP address, browser type, device type, and pages visited. We do not collect payment information because we do not process transactions on this website.
We use the information from forms to respond to your inquiry, provide technical specifications for our optical hardware, and follow up on potential B2B partnerships. Technical and analytics data helps us understand how visitors use the site, improve page performance, and ensure the security of our infrastructure. Our legal basis for processing is legitimate interest in operating this website and responding to business inquiries, and consent where required by applicable law.
Form submissions are stored in our email and customer relationship management tools, which are provided by third-party processors. Website hosting and analytics services may also process technical logs on servers located outside Malaysia. We do not sell, rent, or trade your personal data. We only share information with processors that help us operate this site and manage inquiries, and we require them to keep your data confidential.
This site uses essential cookies to maintain session functionality and security. We also use a privacy-friendly analytics tool to count page views and understand which sections are most relevant to engineers and procurement teams. You can disable cookies in your browser settings, but some parts of the site may not work correctly. We do not use advertising cookies or cross-site tracking for marketing purposes.
You have the right to request a copy of the personal data we hold about you, ask for corrections, or request deletion of your information. You may also withdraw consent for analytics processing at any time. To exercise these rights, contact us using the details below. We will respond within 30 days and may ask you to verify your identity before processing the request.
For any privacy-related questions or requests, email info@focusandyou.com or call +60 18 869 6568. Our registered address is North–South Expressway, Ipoh, Perak, 30020, Malaysia. We may update this policy when our processing activities change or when required by law. The current version was last revised on 15 January 2025. We do not make misleading claims about our products, services, or affiliations, and we do not guarantee specific outcomes without written confirmation.